See what our customers are saying.
The staff at Otels share the following customer testimonials. We look forward to bringing you great customer service.
Thanks for your prompt attention when I requested a short-notice change in my reservation; my flight was canceled from Philadelphia to Detroit. You took the time to call the Fairmont Hotel - Chicago, okayed a date change and then you called me to inform me of the waiver. I truly appreciated the personal attention you provided and will always go to, and have already referred people to, Otels.com. Thanks so much.
Pamela in Philadelphia
Just a note to thank you for your speedy reply and the information provided.
Patrick in Ireland
Thank you. I will reuse your site in the future.
Ucedrah in California
Thank you so much for the information. I appreciate your prompt response.
Cheryl in Louisiana
You guys are terrific and I appreciate your assistance! Although I ended up needing only three nights, I was able to get the discounted rate, nonetheless. Thanks again!
Greg in Washington D.C.
Thank you for your quick response.
Susan in California
Thank you for reply.... Great service, thanks a lot.
David in Argentina
Thank you... You have been very helpful and attentive throughout this process... I appreciate your quick response.
Thanks for your prompt reply. All is OK for the room.
Tony in China
Thank you for confirming my late check-in. I will use your channels in the future.
Alex in Europe
Thank you very much for your help.
Rene from Austria
Thank you very much for taking care of things for us. Your service is wonderful. We are very excited about our trip and your service has made things so easy! Kind regards and appreciation.
Paula in Canada
I booked another reservation through your service. I am very impressed by your level of service and your prompt communication. It is refreshing to see a business so that is so well managed. I will definitely use you for any future traveling needs.
Wallace in California
Thank you very much for the assistance (with our group reservations).I wish you all the best.
Petar in Serbia
I was highly satisfied with your hotel and the booking arrangements for Europe.
Bob in New York
Thanks for a quick reply about reserving hotels in Greece.
Anne in Europe
Thank you ever so much for your kind e-mail as well as for the generous assistance regarding the link to our homepage.
Marketing manager in Germany
When I need to travel again, I will try to use your service.
Helen in Ontario
Your website rocks... I booked 9 nights stay in Madrid and Barcelona in 5 and 4 star hotels.I was amazed by how low the rates were. My husband and I wish we had booked our recent trip to Mexico through your website.
Stephanie in Chicago
We have used you all before and been very happy with your service... and we are trying to book a hotel in Munich now and wanted to use your service before checking other websites.
Sally in Georgia
We are very impressed for your concern for us. We can confirm that all is well with our departure tomorrow, so thank you again.
Patricia in Brazil
I just want to say thank you very much, and I promise that as soon as I know the dates we can fly to Florida I will contact you by your Web Site to make my new reservations.
Jorge in Mexico
I have been recommending your site to everyone that calls when I am booked. Thanks so much.
Carolyn in Virginia
I want to thank you. I am most grateful for all your help... I will keep your website bookmarked and I promise to book with you in future. Your staff was very knowledgeable, your rates were great (better than booking directly!) and we really appreciate your efforts on our behalf.
Dawn in San Diego
Thank you so much for answering my appeal - I'm having a hard time moving around in the internet and your reply restores my faith that all is possible.
This website was wonderful to use in making our plans.
Denise in North Carolina
I love your website. It's really easy to navigate. The way all the cities are listed there, you can find things easily. An enjoyable experience. And I liked being able to have contact with a real person there (in your customer service area).
Bruce in Los Angeles
We used (and we're very pleased with) your services to book a hotel in Cheyenne for later in the month... I look forward to your advices.
Terence in England
Thank you for your quick response and helpful information. We cannot wait for our trip!
Paula in New York
Thank you so much for the quick reply. I will definitely keep NYC - Hotels in mind for future reservations.
Carol in New York
I have used Otels before and you got me an excellent deal. A friend of mine recommended you all to me. The best rates he could find elsewhere for a hotel were 30% higher than what he found on your site.
John in Chicago
We actually found a room in your hotel at the Otels.com site... I am delighted, as I have heard so much about your hotel.
Kathy in California
In the future, I will use your site.
Connie in Montana
I'm very happy with your team for a job well-done to travelers all over the world... Thank you very much for your attention.
Eddyson in East Africa